Departments & Services - Emergency Management Agency

Departments & Services



Gary Smith



Training Director

Contact Information

Office Phone: (423) 542-1888
Fax: (423) 547-1536

Carter County Courthouse
801 East Elk Avenue
Elizabethton, TN 37643

Hours of Operation:
8:00 a.m. to 4:30 p.m.

Mission Statement:

The Elizabethton-Carter County Office of Emergency Management's mission is to mitigate the potential effects of the various hazards that might impact the county, to prepare for the implementation of measures which will preserve life and minimize damage, to respond effectively to the needs of the citizens and local jurisdictions during emergencies, and to provide a recovery system to return the county and its communities to a normal status as soon as possible after such emergencies.


The Office of Emergency Management is tasked by TEMA and FEMA to coordinate and carry out a comprehensive plan to assist community efforts to prepare for, respond to, and recover from all types of man-made, technological, and natural disasters. This assistance is accomplished through planning, training, grant funding, and mitigation.

For ALL EMERGENCIES call 911, if not leave a message on the office answering machine (423) 542-1888 and someone will return your call as soon as possible.

Operations Officer

General Statement of Duties: Performs intermediate clerical and technical work assisting with the development, implementation, and scheduling of city and county disaster plan training programs; Performs additional duties as required.

Pay Rate: $23,900/year plus benefits

Distinguishing Features of the Class: In conjunction with appropriate departments of local government and the State District Coordinator, develops standard operating procedures for alerting and deploying county-wide forces in an emergency; provides technical assistance and guidance to departments on local government in the formulation of disaster plans; coordinates county disaster plans with Federal and State agencies for integration of respective capabilities in disaster tests and exercises; evaluates county training needs; prepares and distributes policy and training manuals; conducts conferences with civic groups for the promotion of the Emergency Management program; maintains records and prepares reports.

Examples of Work: (Illustrative Only – Not All-Inclusive)
• Oversees/coordinates operation of the Elizabethton/Carter County Emergency Operations Center (EOC);
• Assists Director in development of county disaster plans to include attack preparedness and response;
• Develops training schedules and programs for emergency response personnel;
• Assists in training of volunteer firemen and other volunteers;
• Maintains records and prepares reports;
• Oversees maintenance of equipment and vehicles;
• Maintains inventory of available materials needed in emergency;
• Assists in establishing emergency shelter and reception care system;
• Helps maintain EOC in ready status in case of emergency;
• Attends available emergency management courses and seminars;
• Assists school administrators with school emergency plans;
• May serve as a Liaison Officer with other emergency agencies;
• Responds to HAZMAT spills/accidents to assist on scene commander and advise Director of situation;
• Assists in developing a public education program;
• Evaluates county training needs;
• Prepares and distributes policy and training manuals;
• Maintains roster of personnel using emergency tags;
• Performs related tasks as required.

Required Knowledge, Skills and Abilities: General knowledge of audio/visual training equipment; general knowledge of federal, state and local laws and ordinances; thorough knowledge of office record keeping, state and federal emergency plan requirements; general knowledge of emergency response and rescue equipment and procedures; thorough knowledge of general clerical functions. Exceptional oral and written communication skills are a must. This position requires the ability to develop programs and lesson plans for emergency training courses. Certification as an Instructor through TEMA will be required if selected candidate does not already possess this certification. This position requires extended periods of sitting at a workstation or desk. This job requires manual dexterity to work efficiently on a typewriter and/or computer keyboard for data entry. Prior certification as Hazardous Materials Technician, or applicant will be required to obtain a TEMA Hazardous Material Technician Certification.

Acceptable Experience and Training: Requires a minimum of high school diploma or GED, Associate Degree or higher desired. Experience equivalent to two years of full-time paid employment in technical or professional emergency management or emergency preparedness work. College education in Emergency Management or related field can be substituted year-for-year for work experience.

Other Requisites: From time to time, the incumbent may be assigned special duties by a superior or, on a temporary basis, may be asked to assist other employees occupying a different position. This job description should not be construed as an all-inclusive statement of every task required of this position, but as a fair representation of the majority of the required work. Every effort will be made to inform the incumbent in advance of the temporary additional assignments, which under no circumstances constitutes a demotion.

Physical Requirements: Task involves the regular, and at times sustained, performance of difficult physical tasks such as walking over rough or uneven surfaces, bending, stooping, working in confined spaces, and lifting or carrying moderately heavy (20-50 lbs.) items and occasionally very heavy (100 lbs. or over) items; or may involve the operation of complex gasoline, electric, or diesel-powered machinery or shop equipment requiring the manipulation of multiple controls, fine adjustments, or both.

Environmental Requirements: Tasks may require frequent exposure to adverse environmental conditions and/or potentially hazardous materials.

Sensory Requirements: Tasks require normal sound and visual perception and discrimination. Tasks require the ability to visually perceive and discriminate colors. Tasks also require the ability to perceive and discern odors.

Reasonable Accommodation(s): If possible, reasonable accommodation(s) will be provided for the employee to perform the required job with adequate strength, dexterity, coordination, visual acuity, and in a manner that does not pose a direct threat to the health or safety of the employee or others in the workplace.


If interested in our CERT classes, please contact us for more information.

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